Refund & Exchange Policy

Refund Policy:

• We accept refund requests within 24 hours of receiving your order.

• The courier will give you the refund upon collecting the item, provided it is in good condition, unworn, and in its original packaging.

• Refund processing may take up to 7 working days.

Exchange Policy:

• We accept exchange requests within 24 hours of receiving your order.

• The exchange process takes 3 to 5 working days.

• Items must be in good condition, unworn, and with original packaging.

• Out-of-stock items are non-exchangeable.

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● Kindly be informed that shipping fees aren't refundable. The customer is responsible for covering any additional shipping and handling costs on accepted exchange/refund requests.

● All orders are subject to only one post-purchase action.

● All Requests Are Processed Through Our Instagram Page : @boostheads_

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SHIPPING POLICY : 

•Orders usually take between 2 to 5 working days depending on your location

•Every order has 3 attempts for delivery. The courier will try to contact by phone up to 3 times. If there's no response or the delivery can't be completed, the order will be returned to us.

•You can easily track your order through the tracking link you got on your SMS